Mary Butler | UX Researcher.

I enjoy uncovering insights into people's experiences and helping teams transform those insights into impactful solutions.

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Case Studies

Enhancing User Experience For At-Home Health Testing Results

Led user research at LetsGetChecked to improve result explanations for at-home health tests, addressing customer confusion and dissatisfaction. The redesigned experience increased user engagement, reduced support inquiries, and enhanced comprehension of health status.

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Developing a New Genetic Testing Product

Led discovery research for LetsGetChecked’s hereditary cancer genetic testing product, identifying key user needs through interviews and usability testing. This research shaped product decisions, improved usability, and fostered a user-centered culture within the company.

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