My Work.
Below is a small collection of my work. Please note many details have been excluded due to their sensitive nature.
Improving At-Home Lab Result Experiences Through UX Research
Led user research and redesign at LetsGetChecked to clarify at-home health test results, reducing confusion and support queries, while boosting engagement and helping users better understand their health status.
An Post Digital Transformation
Shaping An Post’s digital transformation by designing and a component-based design system.
Solving Product Sizing with User-Centred Design
A strategic UX approach to help customers find their perfect fit, reducing returns and boosting confidence in online shopping.
Redefining Travel Booking UX for CarTrawler
Led a full-funnel UX transformation that streamlined car rental selection and increased conversion. See how intuitive design and user research shaped a global impact.
Restructuring SEAI’s Website for Clarity and Accessibility
Redesigned the information architecture to make energy advice and grant information easier to find. A user-first approach that improved navigation and content discovery.
Developing a New Genetic Testing Product
Led discovery research for LetsGetChecked’s hereditary cancer test, uncovering user needs through interviews to guide product decisions, enhance usability, and embed a user-centred mindset across the team.